AI customer assistant
Answers questions about products, orders and services on your website, 24/7, in the customer's language.
AI & automation
AI that does the repetitive work for you
We build AI assistants and automations that answer customers, process documents and invoices, and give you answers from your own data. Connected to the systems you already use, with clear rules and control.
- Connected to your data
- You stay in control
- Measurable time savings
What AI can do for you
Practical uses, not just a buzzword
We start from a concrete task that takes your team time and automate it.
Document & invoice processing
Reads incoming invoices, orders and contracts and enters the data into your system automatically.
Answers from your data
Ask about sales, stock or clients in plain language and get an answer with the source.
Email & inquiry sorting
Incoming emails are classified, routed to the right person and get a suggested reply.
Content & translations
Product descriptions, translations and drafts of texts in seconds, in your style.
Reports & forecasts
Automatic reports, warnings about unusual changes and demand forecasts.
Automation
Fewer manual tasks, fewer errors
Many processes do not even need AI, just a well-connected system. We automate everything that is repeated.
Invoices without retyping
An invoice arrives by email, the data is read and entered, and only the check is up to you.
Automatic reminders
Reminders for unpaid invoices, appointments and contract expirations via email, SMS or Viber.
Connected processes
An order automatically creates an invoice, reserves stock and notifies the warehouse.
Reports on time
Weekly and monthly reports arrive in your inbox without anyone preparing them.
Security & control
AI under your rules
Your data is valuable. That is why we build AI solutions with clear boundaries.
Data protection
Access only to the data the assistant needs, with encryption and access logs.
Human in the loop
For important actions, AI suggests and a person confirms.
Answers with sources
The assistant shows where an answer comes from, so it can be checked.
Choice of models
We choose the AI model by task, price and data requirements.
How we work
From an idea to measurable savings
We start small, measure the results and expand what works.
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1. Workshop
We find the tasks that take the most time and have the most potential for automation.
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2. Proof of concept
A quick prototype on your real data shows whether and how well it works.
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3. Development & integration
Connection with your systems, rules, permissions and user interface.
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4. Testing
Checking the answers and accuracy on real examples before rollout.
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5. Rollout
Gradual introduction, team training and monitoring of results.
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6. Improvement
Tuning based on feedback and automating the next processes.
FAQ
Questions about AI and automation
Is AI worth it for a smaller company?
Often it is, because a small team feels every hour saved. We start with one concrete task, such as entering invoices or answering frequent questions, and measure how much time it saves before expanding.
Is our data safe?
We give the AI access only to the data it needs for the task, use providers with clear data processing terms and log access. For sensitive data we discuss options that keep the data under your control.
Can AI make mistakes?
It can, which is why we design solutions with checks: answers with sources, confirmation by a person for important actions and testing on real examples before rollout.
Do we have to change the software we use?
No. AI and automations are connected to your existing systems, whether that is a web shop, ERP, email or spreadsheets.
How much does it cost?
It depends on the task and the number of systems involved. We usually start with a smaller proof of concept at a fixed price, so you see the results before a bigger investment. AI usage costs are shown to you transparently.
Can the assistant work in local languages?
Yes. Modern AI models understand and write well in local and foreign languages, and the assistant can answer each customer in their own language.
Which task would you hand over to AI first?
Tell us what takes your team the most time and we will suggest how to automate it.
Discuss your ideaPrefer to talk? Call us: +387 66 773 998