Retyping data
Orders from the web shop are entered into the business software and accounting by hand.
Integrations & notifications
Systems that talk to each other
We connect your web shop, business software, accounting, payments and couriers, so data is entered once and is correct everywhere. Customers and employees get automatic SMS, Viber, WhatsApp and email notifications at the right moment.
- No retyping data
- Real-time sync
- SMS, Viber & email
The problem
Every system on its own island
When programs do not exchange data, people do it by hand, slowly and with errors.
Errors & mismatches
Stock on the website does not match the warehouse, and prices differ from system to system.
Customers calling to ask
Without automatic notifications, customers call to ask where their order or appointment is.
Late information
Reports are ready only when someone gathers data from several places.
What we connect
Integrations for every part of the business
If a system has an API, files or a database, we can connect it.
Online payments
Card payments, installments and refunds with automatic order status updates.
Couriers & delivery
Automatic shipment creation, labels and shipment tracking.
Accounting & ERP
Orders, invoices, customers and stock synced with your business software.
E-invoices & fiscalization
Sending electronic invoices and connecting with fiscal devices and services, according to local regulations.
Platforms & marketplaces
Products and orders synced with marketplaces, booking platforms and price comparison sites.
Banks & statements
Importing bank statements and automatically matching payments with invoices.
Notifications
SMS, Viber and email notifications, automatically
We develop notification systems that inform customers and your team at the right moment, through the channel they actually read.
- SMS
- Viber
- Push
Order & delivery status
Confirmation, shipment, delivery: the customer knows everything without calling.
Appointment reminders
Reminders for appointments and reservations reduce no-shows for clinics, salons and services.
Verification codes
One-time codes for login, registration and payment confirmation.
Payment reminders
Polite reminders for unpaid invoices and expiring subscriptions.
Campaigns & offers
Bulk messages to selected customer groups, with opt-out according to regulations.
Internal alerts
Your team is notified of new orders, low stock or system errors.
We work with established SMS and messaging providers, handle sender names, delivery reports and opt-out, and you track every message from one place.
How integration works
Reliable, even when another system fails
Integrations are built to recover from errors without losing data.
APIs & webhooks
Real-time exchange wherever the other system supports it.
Scheduled sync
Regular synchronisation with systems that only support files or a database.
Automatic retries
If the other side is unavailable, messages wait in a queue and are sent again.
Logs & alerts
Every exchange is logged, and you are notified of errors immediately.
Experience
Services and systems we connect
A selection of services. If yours is not on the list, ask us.
- Monri
- CorvusPay
- PayPal
- Stripe
- Euro Express
- X Express
- BH Pošta
- Pošta Srpske
- D Express
- Post Express
- Pantheon
- Minimax
- SEF e-invoices
- Infobip
- Twilio
- Viber Business
- WhatsApp Business
- Mailchimp
- Google Sheets
- Booking.com
- Airbnb
- REST & SOAP APIs
How we work
From disconnected programs to one flow
We first map how data moves through your company, then connect it.
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1. Mapping processes
Which systems you use, which data goes where and who enters it by hand today.
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2. Technical analysis
Checking the APIs and options of each system, with a plan and price.
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3. Development
Integrations, notification templates, rules and error handling.
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4. Testing
Testing on test accounts and real scenarios before going live.
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5. Launch
Gradual launch with monitoring of every exchange.
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6. Monitoring & support
Monitoring, adjustments when partners change their API, and new integrations.
FAQ
Questions about integrations and notifications
Can you connect our web shop with our business software?
In most cases, yes. If the software has an API, export or database access, we connect orders, customers, prices and stock in one or both directions.
What if our software has no API?
There are often other options: exchange through files, a database or email. We check what is possible during the analysis and suggest the most reliable solution.
How much do SMS and Viber notifications cost?
There is the one-time development cost and the cost of each sent message, which depends on the provider, the country and the number of messages. We help you choose a provider and show the costs transparently.
Can customers opt out of notifications?
Yes. Marketing messages always have an opt-out option, and we keep records of consents in line with data protection regulations.
Can notifications be sent from our existing system?
Yes. Notifications can be connected to your web shop, booking system, ERP or any application that can send us an event.
What happens if the other system stops working?
Messages wait in a queue and are sent again when the system is available. You are notified of errors, so nothing is lost silently.
Ready to stop retyping data?
Tell us which systems you use and which notifications you need, and we will suggest how to connect everything.
Request a quotePrefer to talk? Call us: +387 66 773 998